Spcnet Resi/Returns Manager for WooCommerce

Sharraxaad

Spcnet Resi/Returns Manager for WooCommerce adds a dedicated Resi (Returns) page inside the WooCommerce My Account area. Customers can browse their eligible orders, select one or more items to return, optionally provide a reason, and submit the request — all without leaving their account. Compatible with 2026 update of italian “art. 54-bis del Codice del Consumo”.

Features

• New Resi endpoint in My Account navigation.
• Configurable return window (default: 14 days from order completion).
• Customers can select individual items within an order to return.
• Optional free-text field for the return reason.
• Order status automatically changes to Richiesta Reso (Return Requested) on submission.
• An order note is added to the order for shop managers.
• Email notifications sent to both the shop owner and the customer.
• Fully configurable via WooCommerce → Settings → Resi.
• Compatible with WooCommerce HPOS (High-Performance Order Storage).
• Template override support: copy templates/myaccount/returns.php to yourtheme/woocommerce/myaccount/returns.php.

Settings

All settings are found under WooCommerce → Settings → Resi:

• Return window (days) — how many days after order completion the customer can request a return (default: 14).
• Eligible order statuses — which order statuses are eligible (default: Completed).
• Shop notification email — the email address that receives return notifications (defaults to the WooCommerce store email).
• Shop email subject — customisable subject line with {site_title} and {order_number} placeholders.
• Customer email subject — customisable subject line with the same placeholders.

Template Override

Place a copy of woocommerce/myaccount/returns.php inside your active theme to fully customise the Returns page output without editing plugin files.